ZOEScape

VR Onboarding , Video prototype, Game UI

Overview
Zoe is a no-code, drag-and-drop VR creation app for Oculus. Zoe’s onboarding experience does not effectively teach and engage first-time users as they learn to use the tool. How can we improve the learning experience for new users onboarding into Zoe with their Oculus?

Role & Responsibility

Product Design,
3D modeling ( VR+ Blender)
Video Prototype

Tools

Oculus, Unity, Figma
Adobe Creative Cloud,
Blender

Project Duration

6 months

Project Impact
▪️User feedback showed 85% satisfaction and immersion with the launched VR experience.
▪️The delivered design guidelines and toolkits enabled consistent and standardized design outputs across the VR experience, ensuring a cohesive and seamless user interface.

🎉 During user testing: Users reported improved knowledge retention, training effectiveness, and enjoyable learning.
Final Design
🎉 Video Prototype
Screen captures of the final VR model
Link to the onboarding specw & future design recommendation
Design Process
Research & insights
Our team conducted 3, 90-minute co-design and exploration sessions with participants. Armed with legos, cardboard boxes, and playdough, our participants were given free reign to create a “scene” which we defined as having 3 “objects” and 2 “interactions”. “

I sketched with the participants, brainstorming what the creation interface might look like, and what expectations they had on things such as object gravity. Finally, we asked participants how they might expect this process in VR to be taught to a friend:

🧐 Where would the process start?
🧐 Would someone narrate each step?
Crazy 8 sketching
I brainstormed different narratives and teaching methods we could prototype to assist Zoe’s first time users. These ideas centered around games, narrator-led tasks, and more, as gathered from our initial co-design session. This iterative sketching process ultimately led us to our initial Learning Cafe environment and teaching narrative.
Usability Testing
The usability testing session took 60 minutes each for 3 participants. It was split into 5 different sections.

🧐Insights - Script & Narrative

▪️Pacing of the narration varied between too fast and too slow and needed to be more responsive to the user.
▪️The narrative was too open-ended on what objects users could engage with, leading to users becoming distracted.
▪️Objects were too easily deleted and a deletion task required more guidance.
▪️Users were able to complete tasks without explicit guidance. For example, “That plant is in the way,” prompted users to move the plant without needing to hear, “...please move it, here is how…”


🧐Insights - Environment

▪️The Learning Cafe evoked feelings of familiarity but did not echo a cafe.
▪️Users did not have ample room to move around physically or virtually due to the small scale.
▪️Sound chosen to improve immersion were perceived as annoying.

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